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How long is the warranty valid?2021-06-23T07:32:52+00:00

There is a one-year warranty for any product purchased from us.

When will I receive my refund after starting a return process?2021-06-23T07:32:06+00:00

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If I would like to start a return on my order, what should I do?2021-06-23T07:31:16+00:00

If you need to return or exchange your purchase, please kindly send us an email at and we can help you out. Please note this must be within 30 days of purchase and the item must be in brand new condition. Learn more about the return policy from

Can the shipping address be changed?2021-06-23T07:29:17+00:00

Shipping address cannot be modified once the order placed successfully. However, the customer can contact our customer support team to cancel the order if it’s under status awaiting fulfillment then place the order with the appropriate address again.

Which courier company would you use for shipping? Will they ship the goods directly to the shipping address or local post office?2021-06-23T07:28:35+00:00

We would choose the most appropriate carriers in the business to make sure your order gets to you on time, such as DHL, Fedex, UPS, USPS, and others. The shipping carriers may vary depending on your shipping address, country, and region.

*If you have specific requirements about the shipment, please kindly leave a message to us via

How could I track my order after placing an order?2021-06-23T07:26:49+00:00

Once your order is ready for delivery, you will receive an email titled with Your Order Is On The Way from us with the tracking ID. Or you could easily track your order when you log in your account on

How long will I receive my order?2021-06-23T07:25:34+00:00

The estimated shipping time will be around 5-10 working days. It would vary a bit according to different shipping addresses.

*Please note that there may be shipping delays because of the Corona pandemic around the world now. Hope you could understand that.

Do I need to pay taxes when the package arrives?2021-06-23T07:22:06+00:00

For orders delivered to U.S. and Puerto Rico, there is no any tax needed to be charged for most orders. For orders delivered to outside U.S. and Puerto Rico, you may need to pay the possible tariff or import fee caused by customs clearance according to the local regulations.

Do you ship internationally?2021-06-23T07:21:36+00:00

Yes! Pretty much everywhere. You could kindly our support team if your shipping address is not available at checkout via

How much does shipping cost?2021-06-23T07:20:02+00:00

We are glad to inform you that all orders enjoying free shipping now.

Can the order be modified?2021-06-23T07:18:47+00:00

Order cannot be modified once it’s placed successfully. However, you can contact our customer support at to cancel the order if it’s still under status awaiting fulfillment, then place the appropriate order again.

Can the order be canceled?2021-06-23T07:17:58+00:00

If the order is under status awaiting fulfillment, please contact our customer support at to request to cancel the order. If the order has been shipped already, please kindly note that the order cannot be canceled.

What currency will be processed when place an order?2021-06-23T07:16:34+00:00

All orders will be processed in US Dollars.

What is the Price Matching Policy?2021-06-23T07:15:36+00:00

We are committed to providing high-quality products with competitive prices for customers. We will have a 7 days price match from the time of payment related to your order. We would issue a gift card (available on with the same value as the price difference if you found the price lower than the one when you bought from us. Please kindly contact us via Our colleagues will reply to you as soon as possible.

*Please note that promotion orders are excluded, including but not limited to the orders with free shipping, free accessories, and promotion codes.

How do I get an invoice with my order?2021-06-23T07:13:28+00:00

Please kindly send us an email at after you receive the order. We will send you a copy of the invoice via email.

What payment methods are accepted by

We accept PayPal payments and most major credit cards: Mastercard, Visa, Discover Card, American Express and others.


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